Landbot - AI Chatbot Builder & Conversational Automation

About Landbot

Landbot is a no-code conversational automation platform designed to turn web traffic and social messaging into interactive customer journeys. Featuring an intuitive visual flow builder, it enables teams to deploy chatbots across websites, WhatsApp, and Facebook Messenger without writing code. The platform blends deterministic rule-based logic with autonomous LLM-powered AI Agents to handle customer support, lead qualification, and surveys. Businesses can deploy full-screen conversational landing pages that replace traditional static lead capture forms. Landbot includes a unified multi-agent team inbox for seamless bot-to-human handoffs whenever dynamic assistance is needed. Native integrations connect flows directly with CRM and enterprise platforms like Google Sheets, HubSpot, Salesforce, and Stripe.

Frequently Asked Questions

What is Landbot, and how does its visual flow builder work?

Landbot is a no-code conversational chatbot builder that uses a visual drag-and-drop canvas. Users connect interactive blocks—such as multi-choice questions, media, conditional logic, and formulas—to design conversational experiences for lead generation, product recommendations, and customer support.

How does Landbot integrate artificial intelligence into chatbot flows?

Landbot offers dynamic AI Agents that connect directly to company knowledge sources and LLMs. These AI blocks can be integrated within rule-based visual flows, allowing the bot to answer open-ended FAQ queries contextually while maintaining strict operational boundaries for structured processes.

Does Landbot support WhatsApp Business automation?

Yes, Landbot provides specialized WhatsApp integration powered by the official WhatsApp Business API. Teams can deploy conversational customer support flows, run outbound notification campaigns, collect opt-ins, and manage interactive WhatsApp chats directly within the platform.

What options exist for handing off conversations from a Landbot chatbot to human agents?

Landbot includes a multi-agent Team Inbox that enables automated bot-to-human handoffs. When a customer triggers a specific condition or requests live support, the conversation is automatically routed to an available human support agent along with full context and variable history.