Customer Support

Salesloft

Sales engagement platform for managing customer communication

Paid ★★★★½ 4.5
sales engagement CRM customer communication
Rate it:
Visit Salesloft →
Salesloft screenshot

About Salesloft

Salesloft is a leading revenue generation and sales engagement platform designed to help B2B sales teams execute structured, high-volume outreach. It is highly regarded for its robust multi-step Cadence builder, which allows reps to automate sequences across emails, calls, and tasks while utilizing branching logic based on prospect behavior. The platform offers advanced Conversation Intelligence capabilities, transcribing calls, identifying key moments like pricing discussions, and providing managers with actionable coaching scorecards . With its AI-driven Rhythm feature, Salesloft prioritizes tasks by analyzing engagement signals to guide reps on their next best action . While its bi-directional integration with Salesforce is considered best-in-class, some users note that the platform can have a steep learning curve and have reported occasional performance lag or issues with the built-in dialer.

Frequently Asked Questions

What is Salesloft used for?
Salesloft is used by mid-market and enterprise B2B sales teams to automate outbound outreach, prioritize daily tasks, and analyze customer interactions. It standardizes workflows through Cadences and uses AI to guide sales reps on their most important actions.
How much does Salesloft cost?
Salesloft does not publicly list its pricing [cite: 1.1.4]. Industry data suggests negotiated contracts typically range from $60 to $160 per user per month, generally requiring an annual commitment and a minimum of 10 to 15 seats [cite: 1.1.2]. Additional add-ons, such as the dialer, may incur extra costs.
Does Salesloft have an integrated dialer?
Yes, Salesloft offers a built-in dialer as an add-on, providing local presence dialing and calling capabilities . However, some users have reported reliability issues, connectivity drops, or delays with the dialer component.

More in Customer Support