Chorus by ZoomInfo Review, Features & Pricing

About Chorus

Chorus by ZoomInfo is a Conversation Intelligence Platform designed to record, transcribe, and analyze business conversations in real-time . It is built primarily for go-to-market teams to help coach sales representatives, understand pipeline health, and identify revenue opportunities . The software integrates natively with online meeting platforms like Zoom to automatically join both scheduled and pre-invited calls, capturing conversations and screen shares .

A core feature of Chorus is its AI-powered trackers, which automatically surface key conversation topics such as pricing discussions, next steps, and common objections without relying solely on manual keyword lists . This aggregated data helps managers identify why deals are won or lost and accelerates new representative onboarding through shared call playlists . Additionally, Chorus offers robust CRM synchronization, automatically flowing call data and AI-generated summaries into systems like Salesforce and HubSpot, which significantly reduces the manual data entry burden on sales teams .

Frequently Asked Questions

What is Chorus by ZoomInfo used for?

Chorus is a conversation intelligence tool that records, transcribes, and analyzes sales calls and online meetings . It is used by sales managers to coach their teams, by new hires to accelerate their onboarding through listening to past calls, and by revenue leaders to track deal health and competitor mentions.

How much does Chorus cost?

Chorus does not publicly publish its pricing structure. However, third-party reports and user feedback suggest that plans typically start with a base fee around $8,000 per year, which includes a few seats, with additional seats costing approximately $1,200 per user annually.

Does Chorus identify different speakers on a call?

es, Chorus includes built-in speaker identification [cite: 1.1.3]. Even if multiple people join a meeting from the same physical room, the platform's AI can identify them as separate speakers to ensure accurate attribution in the transcription .