Innovaccer

Innovaccer is an enterprise-grade healthcare technology platform built to break down information silos and drive systemic workflow automation across hospital groups, payer networks, and life sciences organizations. At its core sits the Data Activation Platform, which ingests, normalizes, and cleanses massive streams of unstructured clinical, claims, financial, and social determinants of health data from hundreds of disparate IT systems. By unifying this fragmented data into a single, comprehensive patient record anchored to a robust, HL7 FHIR-compliant schema, Innovaccer gives organizations a complete 360-degree view of their operations to power real-time analytics, close documentation gaps, and fuel scalable artificial intelligence.

Innovaccer Gravity is the company's unified AI data infrastructure layer engineered to shift medical enterprises away from basic analytics toward true operational autonomy by powering intelligent, multi-step workflows. Recognized as a market leader in healthcare AI platforms, Gravity connects standardized enterprise data with robust security and real-time auditing controls through its specialized Gravity Shield and Gravity Search systems. This infrastructure allows health systems to build, govern, and scale task-specific AI agents that automate high-friction administrative and financial tasks—such as background revenue cycle management, predictive scheduling, automated denial management, and referral tracking—with minimal manual human intervention.

The Sara AI suite is Innovaccer's native family of task-specific Small Language Models and conversational assistants purpose-built to maximize productivity across distinct operational roles. Rather than relying on general-purpose public models that suffer from high latency and clinical inaccuracy, the suite utilizes 12 distinct, fine-tuned models—including Sara-Extract for turning raw clinical notes into structured medical data and Sara-Care for automated care planning. These specialized models run securely on localized infrastructure, deliver responses in under 500 milliseconds, and power targeted copilots like the Provider Copilot for ambient documentation, the Care Management Copilot for auto-populating call summaries and care protocols, and the Experience Center Copilot for boosting healthcare contact center efficiency.

The platform features an advanced automated utilization management module known as Flow Auth, which simplifies the heavily burdened prior authorization pipeline across multiple clinical modalities. Flow Auth continuously monitors incoming patient schedules, automatically detects localized payer prior authorization requirements, assembles comprehensive clinical packets from the unified data registry, and submits and tracks requests directly within a single connected system to reduce administrative wait times by over 90 percent. To safeguard these complex operations, Innovaccer adheres to a strict, private security posture where all processed patient records, prompts, and clinical guidelines are fully encrypted both at rest and in transit, keeping data securely walled off in compliance with HIPAA, HITRUST, and SOC 2 guidelines.